Why ‘The Customer Is Always Right’ Isn’t the Right Way

Posted on Thursday Feb 02 2017 at 8:45 PM by

Perhaps one of the most clichéd of business axioms, ‘The Customer Is Always Right’ is not only bad for companies, it’s bad for customers. Whether you are a service provider, value-added reseller, distributor or manufacturer, your customers are not operating the same type of company – which by definition should mean that you know more […]... Read More

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