Let’s be honest, managing medical supplies and equipment shouldn’t be complicated. That’s why we launched a new and improved customer center designed with your day-to-day in mind. Whether you’re placing orders, tracking shipments, or handling invoices, everything is now faster, cleaner, and easier to use.
Here’s why you’ll love it:
Total Visibility, Zero Guesswork
Let’s face it, digging through emails, cross-referencing tracking numbers, and wondering whether your supplies have arrived shouldn’t be part of your job. That’s why we’ve built a better way to manage your orders in our new and improved customer center.
From the moment you place an order to the day it hits your doorstep, everything you need is now in one place.
REAL-TIME TRACKING
No more jumping between tabs or hunting through inboxes. With real-time tracking and invoices tied directly to each order, you’ll always know exactly what’s been shipped, what’s on the way, and what still needs attention.
DETAILED ORDER STATUS
No more guesswork when it comes to your orders. With clear stages like processing, partially shipped, fully shipped, and received, you’ll always know what’s happening.
REFINED
SEARCH OPTIONS
No more scrambling to track down invoices or order details. With powerful filters, you can quickly search by date, payment status, or order number to find exactly what you need in seconds.
Easy Steps to Order Online
How to create a customer center login?
Head to our website
- Go to rightwaymed.com to access login options.
Select “Customer Login”
- The customer center login button is located next to the Right Track login.
Create your account
- Click register to create a login using your work email address.
How to request pricing?
“Order My Products”
- is the first page you will see when logging in to your account.
Click “Request Disposable Pricing”
- for the disposable medical products you’re interested in.
Custom Pricing
- is uploaded by your sales representative, once completed you may begin placing orders.
How to build a bundle?
Select “Add/Manage Bundles”
- to create a saved product group and schedule automatic orders.
Search your products
- by name, SKU, and class to be added to your bundles, helping classify different types of orders.
Schedule your bundle
- to be auto-ordered, either at regular intervals or on specific days of the week.
How to view order details?
Select “My Order History”
- To access a comprehensive overview of your orders broken down by shipments.
Quickly locate transactions
- With detailed filter options for order history, tracking, and shipment status.
Streamline financial management
- With quick invoice access and filters like sales rep, PO/SO number, and paid versus unpaid.
Ready to get started?!
Scroll to the top of your screen and click CUSTOMER LOGIN.
