Meet Brad

MEET BRAD HENNING!

Brad plays a key role on our Chicago warehouse team, supporting both operations and sales by making sure that customers are receiving quality medical product in a timely manner.  

What Does Your Day-To-Day Look Like As a Warehouse Associate?

“I start my workday by clocking in and checking the pump fulfillment list on Right Track to see if I have any open requests to fill. After getting caught up on Right Track, I move over to NetSuite to start pumping out the disposable orders. By this time I’ll have some music playing from a bluetooth speaker at my desk to keep the positive vibes going. Once I’ve gotten all caught up on disposable orders and pump requests I like to get reorganized by cleaning up my work stations, restocking packing materials, and making sure everything is in its place. Staying on top of my workload and staying organized is very important to me in this warehouse role.
 
“As the day rolls on, disposable inventory will usually start showing up from various vendors, which I will then receive into NetSuite. I always try and make sure that when new inventory is delivered, it’s also received into our system on that same day and placed on our shelves. Likewise with pumps, I always scan them into Right Track the same day they arrive at the facility. After pumps have been scanned in, I’ll clean them and pass them off to Dorota- our Chicago Biomed Technician. Towards the end of the day I’ll straighten up my work stations again and clean up any debris on the floors so that the next day begins clutter-free.”

What Is Your Shipping Process?

Step 1:

“When I select an order to fulfill from the queue I will start with the orders that were placed at the earliest date. I print out the pick ticket for the order and sign my initials on the bottom of the page, showing for future records that I am the one who picked this order.”

Step 2:

“Then I will grab a push cart and start pulling items from the ticket one by one. When picking each item, I check expiration dates to make sure the product is within 90 days of that date from today. After I pick each item, I make sure that the quantity I’ve pulled is correct and put a check mark next to the item on the ticket.”

Step 3:

“Once I have all the items for the order in my cart I’ll wheel everything over to my packing station. While I’m packing the order I will do another double check to make sure quantities and reference numbers match up to what is on the pick ticket. I’ll select the appropriate form and amount of packing materials and place them in the box with the items so that there is as little void space as possible.”

Step 4:

“After sealing up the boxes I will bring them over to my desk area to measure dimensions and weigh the boxes. I like to write down these findings on the pick ticket so that I can easily transfer this info into FedEx ship manager. When selecting the customer that I am shipping to, I will verify that the address I have on file matches the address on the pick ticket. Ill then print out all my shipping labels and move over to NetSuite to finish the fulfillment part. After I mark the order as ‘shipped’, I’ll sign my initials on the pick ticket again. Next I enter the tracking number into NetSuite and generate a packing slip for the customer.”
 

Step 5:

“The final steps in this process are slapping those shipping labels and packing slip on the boxes and then placing the packages on a pallet with the rest of the packages going out.”

What Are Two Truths and a Lie?

We challenged Brad to a game of “Two Truths and a Lie,” and his answers have us second-guessing everything.

Can you spot the lie?

Truth or Lie?

“I have never traveled outside of the United States.”

Truth or Lie?

“I was an extra in a toothpaste commercial.”

Truth or Lie?

“I once participated in a tricycle race on ice at a semi-pro hockey game (and won).”